Exchanges & Returns


 

 

Due to the rising number of Covid-19 cases we will no longer be accepting exchanges or returns until further notice. We thank you for your understanding, Team JN

 

 

 


Rerouted Packages

  • Please note; we do not manually input addresses. Shipping addresses are exported from one database to another. Please insure shipping address is correct upon receiving tracking information.
  • If a address error is made. Please email info@shopjenninicole.com within 8 hours of conformation email. Once orders are processed for shipment changes can not be made. 
  • If your order is returned back to us and you choose not to pay your reshipment fee a refund will not be processed. 
  • You will be contacted via email when your rerouted package is delivered and processed into a warehouse